Privacy Policy
Introduction:
Monart Films Ltd (“Monart”, “Monart Films Ltd”, “we”, “our”, “us”) is the Data Controller of your personal data for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy (“Policy”) explains how we collect, use, store, and share your information when you engage with our services, visit our website, or interact with our content.
By using our services or website, you agree to the practices outlined in this Policy. We may update this Policy from time to time, and any updates will be posted on our website. Continued use of our services following such updates constitutes acceptance of the changes.
This Policy should be read alongside our Terms and Conditions and any relevant project-specific agreements.
What Information We Collect
We may collect and process the following types of personal data:
1. Information You Provide to Us
Your name, job title, company name
Contact information (email, phone, postal address)
Content provided during onboarding, project discussions or feedback
Marketing or communication preferences
2. Information We Collect Automatically
Our website is hosted by Squarespace. Squarespace uses essential cookies that are necessary for the website to function correctly, such as enabling security, maintaining your session, and supporting core website features. We do not use analytics, advertising, or other non-essential cookies, and we do not use cookies to track your browsing behaviour for marketing purposes.3. Information Provided by Our Clients
In the course of providing our videography, photography, content creation, and marketing services, clients may provide us with personal information relating to their business, such as employee names, contact details, photographs, video footage, or testimonials. We use this information only to provide the services requested by our clients and expect them to ensure they have the appropriate legal basis for sharing any personal information with us.
Use of Your Information
We use your personal information to:
Provide and manage our services.
Communicate with you about enquiries, projects, bookings, invoices, and updates.
Respond to your enquiries and provide customer support.
Improve our website and services where appropriate.
Comply with our legal obligations, such as maintaining accounting and tax records, and to establish, exercise, or defend legal claims where necessary.
We may share your data with:
Trusted third-party suppliers who help us operate our business (e.g., website hosting, email providers, cloud storage, and software used to deliver our services)
Professional advisers where necessary (e.g., accountants or legal advisers)
Legal or regulatory bodies if required by law
Successors in title if our business is acquired, merged, or restructured
We do not sell, rent, or trade your personal data with third parties for marketing or commercial purposes.
We only retain your data for as long as necessary to fulfil the purposes outlined in this Policy or to meet legal and contractual obligations.
Typically, business and financial records are retained for up to 6 years to comply with tax and accounting requirements. Other information, such as project enquiries and communications, is retained only for as long as necessary.
Under the UK GDPR, you have the right to:
Access your personal data
Correct inaccuracies
Request deletion (where lawful)
Restrict or object to processing
Withdraw consent (where applicable)
Request a copy of your personal data in a portable format (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at scott@monartfilms.co.uk
Data Security
We take appropriate technical and organisational measures to protect your data. However, data transmission over the internet is never 100% secure. Any transmission is at your own risk.Changes to this Policy
We may update this Privacy Policy at any time. Changes will be posted on our website with the effective date clearly stated. Continued use of our services after any update indicates your acceptance of the revised terms.
Effective Date: 5 August 2026
Contact: scott@monartfilms.co.uk